Privacy policy

Last Updated: 16 July 2026

At Youbecard, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your personal data when you use our website or place an order.

Information We Collect

We may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Payment information (processed securely by trusted payment providers)
  • Order history
  • IP address
  • Browser and device information

How We Use Your Information

Your personal information is used to:

  • Process and fulfil your orders
  • Deliver products and provide order updates
  • Respond to customer enquiries
  • Improve our website and services
  • Prevent fraud and unauthorised transactions
  • Meet our legal obligations

Cookies

Our website uses cookies to improve functionality, personalise your shopping experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

Data Security

We use appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure or misuse.

Third-Party Services

We may share your information with trusted service providers, including:

  • Payment processors
  • Delivery companies
  • Fraud prevention services
  • Website analytics providers
  • Customer support providers

These providers only receive the information necessary to perform their services.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data where permitted by law
  • Object to certain data processing activities

Contact

Youbecard

23 Queen Square

London WC1N 3BG

United Kingdom